Return & Refund Policy
We want you to be completely happy with your purchase. If you need to return an item, here is how it works.
Return Eligibility Window
- Parts & Accessories: returns are accepted within 14 days of delivery.
- Golf Cars & Vehicles: vehicles are sold “as-is” unless covered by a written agreement. Vehicle returns are not accepted after delivery except as required by law. Custom and special-order vehicles are final sale.
Condition Requirements
- Items must be returned in their original packaging, unused, and in resalable condition.
- All original accessories, manuals, and tags must be included.
- We may refuse returns that show signs of use, installation, or damage.
How to Start a Return
- Submit a return request through our contact form within the eligibility window.
- Include your order number and the reason for the return.
- We will provide return instructions. Approved returns must be shipped back within 14 days of approval.
Refund Process & Timeline
- Refunds are issued to the original payment method once the returned item is received and inspected.
- Refunds are typically processed within 5–10 business days after inspection.
- Original shipping costs are not refunded unless the item arrived damaged or incorrect.
Restocking Fees & Exclusions
- A 15% restocking fee applies to returned parts and accessories that are in resalable condition.
- Custom, special-order, clearance, and final-sale items cannot be returned.
- Damaged or mis-shipped items will be replaced or fully refunded at no cost to you.